Job Description

Job Description

Senior Business and Program Operations Manager

We have an exciting opportunity for a Senior Business and Program Operations Manager with the top leading multimedia and creative software company in the world, using cutting-edge tools and technologies, including industry-leading AI and creative software, empowering millions of users to achieve their creative and business goals.

The Business and Program Operations role is for someone with critical thinking, exceptional communication skills, and the ability to work with senior leadership and cross-functional teams. We are looking for someone with a talent for data-driven insights, fresh ideas, is intellectually curious, and has a focus on proactive strategy and planning.

Responsibilities:

• Leading the identification and structuring of critical initiatives by partnering with cross-functional teams to champion initiatives that drive business impact and deliver results through recommendations and insights.
• Driving to decisions and collaborating with cross-functional teams and executive-level leaders by working across the organization to influence partners and ensure alignment across teams.
• Challenging the status quo, exploring new and innovative ways to operate, identifying areas for improvement, and spearheading essential changes to optimize processes.
• Monitoring overall business health through structured processes, including SLC, QBRs, OKR reviews, and release impact reviews.
• Driving alignment and reporting progress to plan, tracking OKRs and metrics, dashboards, and managing change initiatives to ensure clear communication across teams.
• Overseeing budget management and financial forecasting to ensure alignment with organizational goals.
• Monitoring overall business health through structured processes including QBRs, Category Reviews, category weekly team meetings, weekly GTM Squad Meetings, and other cadences, streamlining workflows to ensure processes are efficient and effective.
• Leading strategic planning processes across the Pro Design & 3D categories, including collaboration with PMM, PM, and other stakeholders.
• Creating regular communications to senior leadership and cross-functional collaborators through a variety of mediums.

Skills and Experience:

• 3-5 years of experience in strategy, operations, or consulting in SaaS or digital environments.
• Preferably hold an MBA and a BS or equivalent experience.
• A track record of creatively solving complex business problems in a fast-paced environment.
• Ability to lead complex initiatives and deliver measurable outcomes.
• Strong communication and presentation skills, with the ability to present data-driven insights to both technical and non-technical audiences.
• Flexibility to pivot and address ad hoc requests or shifting priorities.
• High emotional intelligence, personal accountability, and collaboration skills to influence and impact all levels.
• Strong analytical, problem-solving, and project management skills.
• Ability to work under pressure and meet deadlines while managing ambiguity and uncertainty.
• Storytelling ability to simplify complex concepts into easy-to-understand ideas and communicate across written and verbal channels.

Compensation:

• Up to $95.07 per hour.

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